Privacy Policy

Information We Collect

We may collect the following categories of information:

1.1 Account and Contact Information

This may include your name, username, email address, profile image, account ID, and information you provide when registering, logging in, contacting us, or using our services.

1.2 Login and Authentication Information

When you log in using Google, TikTok, Instagram, Meta, Email, or another supported login method, we may receive account identifiers, email address, profile information, profile image, access tokens, refresh tokens, authorization scopes, and related authentication data needed to provide login and connected-account features.

We do not collect or store your Google, TikTok, Instagram, Meta, or Facebook account password.

If you use email login with a password, your password is stored using security measures such as hashing where applicable.

1.3 TikTok Account and Publishing Data

If you connect a TikTok account, we may process TikTok account identifiers, profile information, authorization tokens, permissions, uploaded videos, captions, product information, publishing status, and related metadata solely to provide TikTok-related features, such as account connection, pre-check, video publishing, and publishing status management.

1.4 Instagram, Meta, and Facebook Account and Publishing Data

If you connect an Instagram, Meta, or Facebook account, we may process Instagram account identifiers, Meta account identifiers, Facebook Page information where required by Meta, profile information, authorization tokens, granted permissions, uploaded videos, captions, thumbnails, publishing settings, publishing status, error messages, and related metadata.

We use this information solely to provide Instagram-related features authorized by you, including account connection, video publishing, publishing status tracking, account management, and troubleshooting.

We do not publish content to your Instagram account unless you have authorized the connection and submitted or scheduled the content for publishing through our services.

1.5 Usage and Device Data

We may collect information about how you interact with our services, including pages viewed, features used, generation activity, project activity, error logs, device type, browser type, operating system, IP address, approximate location, and diagnostic data.

1.6 Uploaded Content and Generated Content

We may collect content you upload, submit, or generate through the services, including videos, images, audio, text prompts, product links, product images, captions, scripts, project files, and generated outputs.

Uploaded content and generated outputs are used only to provide, maintain, secure, and improve your use of the services as described in this Privacy Policy.

We do not use your uploaded content, prompts, generated outputs, or project files to train AI models or develop algorithms unless you have provided explicit consent.

1.7 Payment and Subscription Information

If you purchase a subscription, Credits, or other paid services, payment information may be processed by third-party payment processors. We do not directly store full credit card numbers. We may receive transaction records, subscription status, billing identifiers, payment status, and related purchase information.

1.8 Cookies and Similar Technologies

We may use cookies, local storage, pixels, and similar technologies to keep you logged in, remember preferences, provide security, analyze usage, improve services, and support marketing or product analytics where permitted by law.

How We Use Your Data

We use the information we collect for the following purposes:

• To create, manage, and secure your account;
• To provide access to our website, tools, AI generation features, and connected-account services;
• To authenticate your login through Google, TikTok, Instagram, Meta, Email, or other supported methods;
• To process uploaded content and generate videos, images, scripts, captions, or other outputs requested by you;
• To provide TikTok-related features, including account connection, pre-check, publishing, and publishing status tracking;
• To provide Instagram-related features, including account connection, video publishing, publishing status tracking, and account management;
• To process payments, subscriptions, Credits, refunds, and billing-related support;
• To provide customer support and respond to your requests;
• To analyze, maintain, troubleshoot, and improve our services;
• To prevent fraud, abuse, security incidents, and unauthorized access;
• To send service-related notices, updates, and administrative messages;
• To send promotional emails or notifications only where permitted by law or where you have opted in;
• To comply with legal obligations and enforce our terms and policies.

We do not sell your personal data to third parties.

Legal Bases for Processing

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction that requires a legal basis for processing, we process your personal data based on one or more of the following legal bases:

• Performance of a contract: to provide the services you request;
• Consent: where you authorize us to process certain data, connect third-party accounts, or receive marketing communications;
• Legitimate interests: to secure, maintain, improve, and analyze our services;
• Legal obligations: to comply with applicable laws, regulations, tax, accounting, or legal requirements.

You may withdraw consent at any time where processing is based on consent.

Uploaded Content and AI Training

Your uploaded content, including videos, images, audio, product information, links, prompts, and generated outputs, is used to provide the services you request.

We do not use your uploaded content, prompts, generated outputs, or project files to train AI models or develop algorithms unless you have provided explicit consent.

We may process uploaded content automatically to generate, edit, analyze, review, publish, or manage content according to your instructions.

Third-Party Services and Integrations

We may use trusted third-party service providers to operate and improve our services, including:

• Authentication and platform integration providers, such as Google, TikTok, Meta, Facebook, and Instagram;
• Cloud hosting and storage providers;
• AI infrastructure and processing providers;
• Payment processors;
• Analytics and product improvement tools;
• Email and notification service providers;
• Customer support tools;
• Security, fraud prevention, and monitoring services.

These third parties may process your data only as needed to provide services to us or to you, and they are required to protect your data according to applicable laws and contractual obligations.

Your use of Google, TikTok, Instagram, Meta, Facebook, payment processors, or other third-party services may also be subject to their own terms and privacy policies.

Google, TikTok, Instagram, and Meta Data

When you connect your Google, TikTok, Instagram, Meta, or Facebook account, we only request access to the information and permissions needed to provide the relevant features.

We use Google user data in accordance with the Google API Services User Data Policy, including applicable Limited Use requirements.

We use TikTok user data only to provide TikTok-related features authorized by you, such as login, account connection, content pre-check, content publishing, and publishing status management.

We use Instagram, Meta, and Facebook user data only to provide Instagram-related features authorized by you, such as account connection, video publishing, publishing status tracking, account management, and troubleshooting.

We do not sell Google, TikTok, Instagram, Meta, or Facebook user data.

We do not use Google, TikTok, Instagram, Meta, or Facebook user data to train AI models unless you have provided explicit consent and such use is permitted by the applicable platform policies.

You may disconnect your Google, TikTok, Instagram, Meta, or Facebook account where available in your account settings or by contacting us at support@oumomo.ai.

How We Share Information

We may share your information in the following limited circumstances:

• With service providers that help us operate, secure, analyze, or improve our services;
• With payment processors to complete transactions, subscriptions, refunds, and billing support;
• With Google, TikTok, Meta, Instagram, Facebook, or other connected services when necessary to provide features you authorize, such as login, account connection, content publishing, or publishing status tracking;
• With legal, regulatory, or government authorities if required by law;
• To protect the rights, safety, property, or security of Oumomo, our users, or others;
• In connection with a business transaction, such as a merger, acquisition, financing, restructuring, or sale of assets.

We do not sell your personal data.

Data Storage, Transfers, and Retention

Your data may be stored and processed in the United States or other countries where we or our service providers operate.

We take reasonable measures to protect your data when it is transferred or processed internationally.

We retain personal data only for as long as necessary to provide the services, maintain your account, comply with legal obligations, resolve disputes, prevent fraud or abuse, and enforce our agreements.

Uploaded content and generated outputs may be retained while your account is active or as needed to provide project history, unless you delete them or request deletion, subject to legal or operational requirements.

Data Security

We implement reasonable technical, administrative, and organizational measures to protect your information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Children's Privacy

Our services are not directed to children under 13, or the minimum age required by applicable law.

We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal information, please contact us at support@oumomo.ai and we will take appropriate steps to delete the information.

Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights:

• The right to access personal data we hold about you;
• The right to correct inaccurate or incomplete personal data;
• The right to request deletion of your personal data;
• The right to restrict or object to certain processing;
• The right to request data portability;
• The right to withdraw consent where processing is based on consent;
• The right to opt out of certain marketing communications.

You may exercise these rights by contacting us at support@oumomo.ai.

We may need to verify your identity before responding to your request.

GDPR and UK Privacy Rights

If you are located in the European Economic Area or the United Kingdom, you may have additional rights under applicable privacy laws, including the right to lodge a complaint with your local data protection authority.

Where required by law, we will respond to valid privacy requests within the applicable legal timeframe.

California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act and related laws, including:

• The right to know what personal information we collect, use, disclose, or share;
• The right to request deletion of personal information;
• The right to correct inaccurate personal information;
• The right to opt out of the sale or sharing of personal information;
• The right not to be discriminated against for exercising your privacy rights.

We do not sell your personal information.

If our practices change in the future, we will update this Privacy Policy and provide any required opt-out methods.

Marketing Communications

If you opt in to receive promotional emails, product updates, or marketing messages, you may unsubscribe at any time by following the instructions in the message or contacting us.

Even if you opt out of marketing messages, we may still send you service-related messages, such as account, security, billing, or policy notices.

Account Deletion and Data Deletion

You may request deletion of your account or personal data by contacting us at support@oumomo.ai.

After receiving a valid deletion request, we will delete or anonymize your personal data unless we are required or permitted to retain it for legal, security, fraud prevention, accounting, dispute resolution, or service operation purposes.

You may also disconnect supported third-party accounts, such as Google, TikTok, Instagram, Meta, or Facebook, where available in your account settings or by contacting us.

If you remove our app from your Meta, Facebook, or Instagram account settings and request data deletion, we will delete or anonymize the applicable Meta, Facebook, or Instagram platform data associated with your account, unless retention is required or permitted by law.

Meta, Facebook, and Instagram Data Deletion Instructions

If you would like to request deletion of your Meta, Facebook, or Instagram data associated with Oumomo, please email us at support@oumomo.ai with the subject line “Meta Data Deletion Request”.

You may also remove Oumomo from your Meta, Facebook, or Instagram account settings by going to your account settings, opening Apps and Websites or Business Integrations, selecting Oumomo, and removing access.

After receiving a valid deletion request, we will delete or anonymize the applicable data unless we are required or permitted to retain it for legal, security, fraud prevention, accounting, dispute resolution, or service operation purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we update this Privacy Policy, we will post the revised version on our website and update the effective date if appropriate.

Your continued use of our services after the updated Privacy Policy becomes effective means you acknowledge the updated policy.

Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or our data practices, please contact us: